28 Nov

Bet365 Review

Customer service
Pros and cons
Vast selection of betting odds
24/7 live betting
Well-established company with international presence
Cashout methods are limited in certain countries
• More than two dozen currencies to choose from
• Fair exchange rate
• A broad variety of deposit methods available
• Vast amount of odds and betting options available
• Excellent live streaming offerings for regular customers
• 1,000’s of events per year
Customer service
• Reliable in payouts
• Customer service language: English
• For more information regarding support, visit


Easy-to-use deposit system
Equitable exchange rates offered
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bet365 is great for bettors throughout much of the world. They are both fair and easy in the way they accept deposits. They accept cash in more than two dozen currencies, and the exchange rate was fair and equitable. Deposits are accepted through a wide variety of payment systems.

In our experience, bank transfers and credit or debit card payouts also usually take less than two days. bet365 is reliable and quick in their payouts, one reason that pros often rely on their service.


Up to £100 in Bet Credits
T&C’s apply. Available to new customers only
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Important Note About bet365 Bonuses & Promotions

New Customers only. Up to £100* in Bet Credits. Sign up, deposit £5* or more to your account and bet365 will match your qualifying deposit in Bet Credits when you place qualifying bets to the same value and they are settled. Min odds/bet and payment method exclusions apply. Returns exclude Bet Credits stake. T&Cs, time limits & exclusions apply.

Significant Terms and Conditions

  • Available to new customers only. Make a qualifying deposit of £5* or more and claim the offer within 30 days of registering your account to qualify for a 100% matched amount in Bet Credits, up to a maximum of £100*. Once claimed, your Bet Credits will be held in your account balance and are non-withdrawable.
  • To release your Bet Credits for use, you must place qualifying bets to the value of your qualifying deposit (capped at £100*) and they must settle within 30 days of claiming the offer. Only qualifying bets settled after claiming the offer will count towards this requirement.
  • NETeller, PayPal, paysafecard, Skrill, Skrill 1-Tap or ‘by Skrill’ payment methods, where available, cannot be used for either your qualifying deposit or any subsequent withdrawal of returns from Bet Credits stakes unless you have completed Know Your Customer procedures (KYC) and entered a Postal Verification Code (PVC) or we have successfully verified two accepted forms of your Identity Documents. See full Terms and Conditions for details.
  • Bets placed must meet certain conditions to count towards the release of your Bet Credits:
    • Must contain at least one selection at odds of 1/5 (1.20) or greater.
    • In market/fixture combinations that only have two or three potential outcomes (for example Soccer Full Time Result), where you have placed bets on more than one potential outcome, either pre-match or In-Play, only the outcome with your highest cumulative stake will count.
    • Where a stake has been partially Cashed Out, only the remaining active stake will count.
    • Where a bet has been edited using our Edit Bet feature, only the new stake on the new bet will count.
    • Fully Cashed Out, Instant Games, Gaming, void bets, In-Play bets which are settled as a push or bets placed via our Telephone Betting service will not count.
  • Your Bet Credits are non-withdrawable, and Bet Credits stakes are not included in any returns. Any returns from Bet Credits placed will be added to your Withdrawable Balance. Bet Credits cannot be used on certain products, offers/promotions, and bet types. See full Terms and Conditions for details.
  • Your Bet Credits will be forfeit and removed if your account is inactive for 90 consecutive days.

*or currency equivalent

T&Cs, time limits and exclusions apply.

bet365's Sportsbook

Extensive options for all types of bettor
Comprehensive odds to suit your style
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What makes bet365 great is the array of betting options and odds available. From where you bet (online, phone, or mobile) to format you choose (decimal, fraction, or American), and when you wager (early lines or alternative spreads), they are comprehensive and available to suit your style. Not only that, but bet365 covers a huge number of games and matches in a very wide range of sports. Simply put, it is the best platform for someone interested in various sports and different ways to gamble on those events.

Live Betting & Streaming

bet365 has one of the best in-play betting platforms across the board. As live betting has gotten more popular in recent years, bet365 recognized the opportunity to pair in-play bets with live streaming. Much to the bettor’s benefit, you can watch thousands of events per year through their site. They have an extensive selection of football leagues, competitive if not the best among all sportsbooks, plus they offer tennis, basketball, volleyball, and horse racing. You can also find rugby, handball, hockey, and other sports when marquee events are taking place. We found that we were only able to use the live streaming feature if we had a funded account or if we had placed a bet within the last 24 hours.

Additional Offerings

If you are a horse racing fan, bet365 goes the extra mile to make sure you are comfortable. Not only do they offer a very wide array of races to bet on, and a wealth of handicapping information on each horse, but the enticements to wager are significant. There are certain races selected that you can lock in better odds than at the track, hit a mild long-shot and receive a risk-free bet for a future race, and get paid for horses that win but are disqualified.

Customer Service

Strong customer service ready to help
Quick and reliable
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bet365 might be the most approachable sportsbook in terms of their customer service. They have every possible line of communication open to interact with bettors. With a live chat, six toll-free phone numbers, email option, mailing option, and several additional phone numbers for telephone betting, bet365 is readily available to assist on any platform.

Visit bet365’s Contact Us section to get the full details including the mailing address, email address, and additional phone numbers.