Upcoming Match-ups
Today
18 Jan
2020-01-18 15:45
WASH
OREG
2 38%
-2 62%
132
2020-01-18 16:00
WMICH
KENT
5.5 3%
-5.5 97%
144
2020-01-18 16:00
BOWLG
N.ILL
-7 71%
7 29%
137.5
2020-01-18 16:00
COLCH
HOFST
-3.5 33%
3.5 67%
144
2020-01-18 16:00
FLAAT
UAB
-4 97%
4 3%
128
2020-01-18 16:00
TEXSA
UTEP
-1.5 97%
1.5 3%
142.5
2020-01-18 16:00
S.ALA
GASOU
-1 54%
1 46%
139.5
2020-01-18 16:00
ARK
KENTY
-1.5 46%
1.5 54%
137.5
2020-01-18 16:00
WICHI
HOUST
-3.5 74%
3.5 26%
138
2020-01-18 16:00
AIRFO
COLST
-1.5 55%
1.5 45%
150
2020-01-18 16:00
NCOLO
NARIZ
-11.5 62%
11.5 38%
137.5
2020-01-18 16:00
UTVAL
UTRGV
-4.5 100%
4.5 0%
144
2020-01-18 16:00
SF
LOYMA
-10.5 97%
10.5 3%
138.5
2020-01-18 16:00
PEPPR
STMAR
6.5 45%
-6.5 55%
147
2020-01-18 16:00
WASST
OREST
3.5 49%
-3.5 51%
141
2020-01-18 16:00
TEXTK
IOWAS
-7.5 70%
7.5 30%
137
2020-01-18 16:15
E.ILL
TNTEC
-11 73%
11 27%
136.5
2020-01-18 16:30
QUINN
STPET
-5.5 100%
5.5 0%
132.5
2020-01-18 16:30
SIUED
JAXST
4.5 34%
-4.5 66%
142
2020-01-18 16:30
APPST
ARKLR
-1 67%
1 33%
134.5
2020-01-18 16:30
UMASS
GWASH
-5.5 100%
5.5 0%
138.5
2020-01-18 16:30
CREIG
PROV
-7 54%
7 46%
141
2020-01-18 17:00
TN.ST
EKENT
-9.5 38%
9.5 62%
150
2020-01-18 17:00
W.KEN
CHARL
-6 64%
6 36%
134
2020-01-18 17:00
TNMAR
APEAY
5 3%
-5 97%
155
2020-01-18 17:00
SEMIZ
MURRAY
10.5 29%
-10.5 71%
139
2020-01-18 17:00
LATEC
N.TEX
-6 61%
6 39%
131
2020-01-18 17:00
ILL
NWEST
-12 67%
12 33%
133
2020-01-18 17:00
BELMT
MORHD
-16.5 93%
16.5 7%
144.5
2020-01-18 18:00
UCF
S.FLA
-3.5 63%
3.5 37%
124
2020-01-18 18:00
VANDY
TENN
5 34%
-5 66%
136.5
2020-01-18 18:00
BRAD
NIOWA
0 65%
0 35%
136.5
2020-01-18 18:00
MONST
EWASH
1.5 64%
-1.5 36%
148.5
2020-01-18 18:00
WYOM
FRSNO
5 60%
-5 40%
120
2020-01-18 18:00
UNLV
NEWMX
-5 31%
5 69%
146.5
2020-01-18 18:00
CSNOR
UCDAV
-5.5 43%
5.5 57%
149
2020-01-18 18:00
DUKE
LOUIS
-7.5 57%
7.5 43%
137.5
2020-01-18 18:30
USC
STANF
-2 62%
2 38%
137
2020-01-18 19:00
NCGRE
CHATT
-10.5 91%
10.5 9%
130
2020-01-18 19:00
MANHT
MONMO
-4 56%
4 44%
130
2020-01-18 19:00
W.CAR
E.TEN
5 9%
-5 91%
146.5
2020-01-18 19:00
COLUM
CORNL
-4.5 0%
4.5 0%
135
2020-01-18 19:00
NCWIL
NEAST
7 53%
-7 47%
136
2020-01-18 19:00
FLAIN
MIDTN
-8.5 96%
8.5 4%
154
2020-01-18 19:00
MARSH
OLDDO
-4 63%
4 37%
134
2020-01-18 19:00
N.KENT
CLEST
-14.5 94%
14.5 6%
130.5
2020-01-18 19:00
WRIGH
YOUNG
-12.5 61%
12.5 39%
145.5
2020-01-18 19:00
WISML
OAKLN
0 63%
0 37%
133.5
2020-01-18 19:00
NEBRS
INDY
5.5 56%
-5.5 44%
142.5
2020-01-18 19:30
LONGB
FULLR
-1.5 62%
1.5 38%
138
2020-01-18 20:00
ULLAF
TEXST
6.5 85%
-6.5 15%
138
2020-01-18 20:00
VALPO
INDST
-1.5 95%
1.5 5%
142
2020-01-18 20:00
UMKC
GRCNYN
-1 50%
1 50%
135.5
2020-01-18 20:00
MISS
LSU
4 8%
-4 92%
145.5
2020-01-18 20:00
SMU
TEMPL
-5 70%
5 30%
135.5
2020-01-18 20:00
SD.ST
NEV
-13 66%
13 34%
137
2020-01-18 20:00
GATEC
VIRGA
0 33%
0 67%
111
2020-01-18 20:30
MISST
GA
-6.5 36%
6.5 64%
140
2020-01-18 21:00
MONTA
IDAHO
-13 46%
13 54%
133
2020-01-18 21:00
ARZST
UTAH
-7 48%
7 52%
146
2020-01-18 21:00
SACLA
PACIF
-4 65%
4 35%
133.5
2020-01-18 22:00
BOISE
UT.ST
2 33%
-2 67%
143
2020-01-18 22:00
GONZG
BYU
-13 44%
13 56%
154
2020-01-18 22:00
PORTL
SD
0 43%
0 57%
136
2020-01-18 22:00
SEATT
NMXST
6 33%
-6 67%
132
2020-01-18 22:05
PORST
ID.ST
-7.5 100%
7.5 0%
142.5
2020-01-18 22:30
UCI
UCRIV
-10 87%
10 13%
128.5

Find the Best Sportsbook Customer Service for You

The Best Customer Service for You phone dialing header image

Customer service isn’t the sexiest part of any business, but when you need assistance with a frustrating issue, it’s crucial. Whether you want to talk to someone over the phone, get support via chat, or email a question, online sportsbooks typically offer a helping hand in three different ways.

At the end of the day, customers want to bet, and companies want to take wagers. It’s in everyone’s interest to address concerns efficiently. The sooner your concerns are alleviated, the sooner you can place a Super Bowl bet or check out horse racing betting odds.

Let’s look at what you need to know about customer service before opening an account.

How to Determine the Best Phone Support

Your internet goes down; you have a billing question, everything’s going wrong for you. You call customer service, get put on hold, are transferred six times, and spend an hour trying to solve what should be a simple issue.

In an industry where betting odds can change at any moment, gamblers need action because you never know which bet will be the one that changes your life.

As you read through sportsbook reviews, there are certain things you should be looking for:

  • Make sure support is available 24 hours a day and seven days a week.
  • Discover which languages are spoken by representatives.
  • Learn what the average hold times are like.
  • Assess how clear and straightforward the communication is.
  • Determine whether someone is reading a script (or actually listening and troubleshooting).

Phone support is considered “old school”: Some sportsbooks take it extremely seriously, while others take it for granted. Our recommendation is to place a call before signing up. This allows you to bargain for the best sportsbooks bonus they have to offer, be it a sign-up bonus or otherwise.

As a potential bettor, you hold considerable value. By phoning your sportsbook, you’ll get a sense of how attentive their customer service is.

How to Discover the Best Sportsbook Chat Support

Chat support at sportsbooks is awesome in theory. Any small question can be fired off and responded to without being put on hold. In practice, chat room help varies dramatically from site to site. Some sportsbooks still don’t provide a chat interface, while others operate at a level that is on par with Fortune 500 companies.

The major problems in chat rooms are pre-written answers that don’t address actual concerns, and it’s clear that customer service personnel are fielding multiple questions simultaneously. Lower level employees might also lack the ability to transfer your concern to supervisors or the correct department.

In many situations, you’ll want answers quickly. This could be because of a key bet, a change in odds, or the imminent start of a game. Therefore, we recommend using the chat function before signing up to a sportsbook. See how they act, ask for a perk, get a feel for how customer-friendly and proactive the site is. Though we highly recommend reading sportsbook reviews, nothing beats first-hand experience.

Choosing the Best Sportsbook Email Support

Because chat support still requires logging in and getting connected to customer service, email is the easiest form of communication. It’s not going to yield the quickest answer, but can be the most effective for non-urgent but specific problems.

The major advantage of emailing a sportsbook is that you can be very detailed and ensure you’re supplying the correct information via screenshots, forward correspondence, etc. Having a paper trail for documentation purposes is ideal.

In the same way that some gambling sites have an excellent variety of betting odds and promotions, some sites do a better job with email than others. Some companies respond within an hour with helpful info, others that send back copy-and-paste answers, and some that fail to respond at all.

It would be spectacular if all sports betting websites prioritized email support. You need to read reviews and test it out yourself, however, to make this determination.

Test Drive Your Sportsbooks’ Customer Service Before You Bet

A fast food drive-thru can be quick and scrumptious or slow and unsatisfactory. The same is true for various types of customer support at sportsbooks.

Most people prioritize test driving a car before buying it. We recommend trying out phone support, chat, and email, before you sign-up for where you want to place your bets.

Having a bad experience after the event leaves everyone with a bad taste in their mouth. If you’re curious to learn more about sports betting, and the host of good and bad experiences that accompany it, check out the rest of our articles of interest section!

Meet the authors

Matt McEwan
Editor-in-Chief
Dave F.
Sports Writer
Betway
William Hill
Bet Online
Bovada
888sport
See all TOP Sports Betting sites